EU ORDERS UPDATE
Good news for our EU customers! We have successfully registered for the Import One Stop Shop (IOSS) which will allow us to collect and pay taxes on all EU orders under €150 (£135) at checkout. This will avoid our EU customers being presented with any unexpected charges on delivery, and will speed up parcels being processed through customs when they reach their destination country.
Orders over the €150 (£135) threshold are not part of this scheme and will be treated differently. If you have any questions please do not hesitate to contact us here and we will be happy to help.
Big thanks to our European friends for being so patient whilst we navigated the challenges brought about by the UK leaving the EU. It has been a frustrating few months for all involved.
Our registration in the scheme took effect from midnight on 26th November, 2021